One of my customers from the seaside location of North Haven contacted me saying his email had suddenly stopped sending in Outlook 2010. I checked his laptop and found quite a few “driver updater” and unnecessary “tuneup” applications that were slowing down his system. Although his laptop ran better with the malware removed, Outlook 2010 still reported errors when sending emails. Next I went into the advanced settings for his email account and checked his authentication and encryption settings which all looked fine so I had to dig deeper. I checked a few articles from Microsoft that referenced the error message he was seeing when sending and was able to locate some registry corruption (possibly from the malware listed above) which I then removed and rebuilt the registry. I then ran an Outlook 2010 application repair through the control panel and BAM he was back in action!
Mark JANSEN
DIGITAL INSITE
Adelaide Onsite Computers + Support
Mobile : 0404 110 526
Office : (08) 8387 9023
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