Digital Insite Adelaide Computers + Support

Hi, I'm Mark Jansen from Digital Insite! Follow my adventures around Adelaide as I provide quality new computers and laptops + friendly and reliable home & office computer support

Month: August 2017

On-site Support in Plympton

On-site support today for a Real Estate agent helping them transfer and manage their email archives, plus consulting for a water filtration business to help set up a new website and email system. Now back in the office and on to one of my favourite things to do… building new PC’s in the workshop to some rad tunes ?
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best regards,
Mark JANSEN

DIGITAL INSITE
Adelaide Onsite Computers + Support
Mobile : 0404 110 526
Office : (08) 8387 9023
www.digitalinsite.net​


Real problems at a Real Estate office in Plympton

I was down at a real estate office in Plympton today helping out with some network security issues + a few other problems. They had a mysteriously large amount of data (around 40gb) downloaded in the space of 5 hours which wasn’t accounted for at all and suspected someone may have hacked into their wifi network or the password had become compromised.
I logged into their router and set a much more secure password with a combination of uppercase, lowercase, numbers and special characters which raises the possible combinations into the hundreds of millions thus reducing any future brute force or packet injection attacks by a lot.
I also sorted out some SMTP email relaying issues their front reception PC was having when forwarding emails by enabling outgoing authentication, using a secure SMTP server and enabling SSL/TLS for the connection. This sorted out any further email security vulnerabilities and got it all running smoothly again.
Lastly, I fixed a printing delay problem by updating their office printer driver to use a fixed IP address setup instead of the default auto-discovery option which was causing an odd TCPIP delay. In the end, they were happy and everything is working again the way it’s meant to be 🙂
⁣
best regards,
Mark JANSEN

DIGITAL INSITE
Adelaide Onsite Computers + Support
Mobile : 0404 110 526
Office : (08) 8387 9023
www.digitalinsite.net​


Classic Cars and slow PC’s in Lonsdale

I had an awesome morning down at a classic car restoration business in Lonsdale today helping them with a HP All-in-One PC that was running so slow they couldn’t even use to browse the web or open simple word and excel documents. The PC was only 18 months old and was a basic AMD APU (combined CPU+GPU) with 4GB of RAM but was getting hammered by loads of unneeded applications running on startup. RAM, Hard Disk and CPU usage were all way up in the 90% range and it was struggling to do anything at all.
After some apps removed and a good tune-up plus some Windows settings and services better adjusted for the basic spec of the PC it was running much, much better and is now a decent usable office PC. I then setup a one click backup for him so he can easily backup all of his data in minutes to an external hard disk and breathe easy if ever distaster hits. I love getting to the end of a job and seeing the end result being my customer happy and can get back to work and can use their equipment that way it’s meant to be used.
After that it was off to the lush green hills of McLaren Vale to deliver a new laptop to a financial advisor and business coach. ⁣
best regards,
Mark JANSEN

DIGITAL INSITE
Adelaide Onsite Computers + Support
Mobile : 0404 110 526
Office : (08) 8387 9023
www.digitalinsite.net​


Hot German Hatchbacks in Melrose Park

Huge morning down at a high end German auto repair shop in Melrose Park today helping them get all their email issues sorted out. They’ve gone from a clunky Microsoft Outlook 2016 setup running through exchange servers to a much faster, more streamlined and far simpler IMAP setup that allows them to use great free email software like Thunderbird instead of forking out for products that don’t perform anywhere near as well.
In the end all of their emails, contacts and functionality is there in a much better package that works far better for their needs and gives them an easy road forward for maintenance and upgrades for the other PC’s around the workshop. I had great fun helping them out finding a solution that gets them back in action and that helps improve their business.
⁣
best regards,
Mark JANSEN

DIGITAL INSITE
Adelaide Onsite Computers + Support
Mobile : 0404 110 526
Office : (08) 8387 9023
www.digitalinsite.net​


Building New Computers

Having loads of fun today building systems and upgrading PC’s and laptops in the workshop. I hope you guys are all having a great day too!
⁣
best regards,
Mark JANSEN

DIGITAL INSITE
Adelaide Onsite Computers + Support
Mobile : 0404 110 526
Office : (08) 8387 9023
www.digitalinsite.net​


Crytpo Virus Attack in the City!

Helping out a customer on Rundle Mall this morning with a nasty crypto locker ransomware virus getting them back up and running in their point of sale software. Make sure you have decent antivirus and a good backup guys! Sometimes it’s your only line of defense if these bugs hit your system.
⁣
best regards,
Mark JANSEN

DIGITAL INSITE
Adelaide Onsite Computers + Support
Mobile : 0404 110 526
Office : (08) 8387 9023
www.digitalinsite.net​






Multimedia Fun at Aberfoyle Park :)

Having all sorts of multimedia fun today setting up video conferencing units in the school science lab 🙂

best regards,
Mark JANSEN

DIGITAL INSITE
Adelaide Onsite Computers + Support
Mobile : 0404 110 526
Office : (08) 8387 9023
www.digitalinsite.net​