Digital Insite Adelaide Computers + Support

Tag: Sync

20171102 162349 RichtoneHDR - Marino Computer Repairs and Support : IMAP Outlook email sync issues

Marino Computer Repairs and Support : IMAP Outlook email sync issues

November 8, 2017 / / 0 Comments
A customer of mine in Marino called and said he was getting a lot of IMAP related errors coming up in Outlook when trying to access his email account. After some research and investigating I found that it was a combination of several things namely his email quota, a slow upload on his internet connection and some profile corruption in Outlook.
Once the profile corruption was resolved by creating a new profile and merging his data into the new profile, and his email quota issue was fixed by deleting a whole lot of unnecessary emails using his webmail account, his email started to flow again as it should.

Mark JANSEN
DIGITAL INSITE
Adelaide Onsite Computers + Support
Mobile : 0404 110 526
Office : (08) 8387 9023
IMG 20171108 153755 - Glen Osmond Computer Repairs and Support : Samsung Galaxy A5 sync issues

Glen Osmond Computer Repairs and Support : Samsung Galaxy A5 sync issues

November 8, 2017 / / 0 Comments
A customer from Glen Osmond called and was having some issues synchronising his new Galaxy A5 phone contacts and calendar with his online google account. He was concerned that if he lost his phone all of his contacts and calendar entries were gone forever and not being backed up to the cloud. After digging through his google account settings and some apps on his phone I realised that his contacts and calendar were being synced to his apple iCloud account from his previous iPhone.
Once these apple apps and settings were removed and his contacts were correctly setup to sync to his google account everything started to work as intended and he could breathe easy knowing that all of his data was safely being replicated to the cloud.
Mark JANSEN
DIGITAL INSITE
Adelaide Onsite Computers + Support
Mobile : 0404 110 526
Office : (08) 8387 9023

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