Mitchell Park on site computer repairs and support

I’m helping a lady at Mitchell Park today who had an issue where her laptop would not power off and had completely frozen. Rebooting the laptop was a simple affair and was achieved by simply holding down the power button for 15 seconds but I dug a bit deeper and looked into the system logs to determine where the cause of the freezing issue might be. After careful analysis of the log files I was able to determine that a dying mechanical hard drive was the culprit and a high-speed SSD upgrade was the best solution forward.