I’m helping a customer in Seaford today who is having issues with their NBN Connection at home. They noticed they had no internet connection on any of theie smart TV’s and absolutely no Wi-Fi connection throughout the house. After testing their modem and Wi-Fi extenders I was able to nail down the problem to the NBN modem and a fibre connection coming from the street.

 

Mark JANSEN | DIGITAL INSITE 

Adelaide Computers + On-site Support

Mobile : 0404 110 526 | digitalinsite.net

A customer from Cherry Gardens called me yesterday saying their computer was no longer starting up. Windows 10 had done an automatic update and after the update completed they were presented with a black screen and a white cursor and no ability to do anything else. I was able to roll back the update to before the problem and repair the issues as well as create a backup system for them just in case anything ever occurs like this again. I also put in place a program that allows for Windows 10 updates to be paused and stopped so now the user has the choice as to whether the updates are applied or not.

 

Mark JANSEN | DIGITAL INSITE 

Adelaide Computers + On-site Support

Mobile : 0404 110 526 | digitalinsite.net