Outlook – Digital Insite Adelaide Computers + Support

Stonyfell onsite computer support : Slow ADSL and Outlook 2010 problems

I’m out in the eastern suburbs today helping a nice lady from Stonyfell with her laptop and iphone. The laptop was running very slow and was reporting around 0.5mb/s for download speed in speedtest.net and was badly effecting Outlook 2010 being able to send and recieve emails. After a whole lot of unneeded apps were removed, the startup was tuned and her laptop power plan was set to maximum performance when plugged in – she was getting around 4mb/s for download speed which got her emails back up and running properly in Outlook.

I also mentioned to her that an SSD upgrade for the laptop would go a long way to improving the overall speed of her system and it gave her something to consider if she wants to get the most out of this unit vs purchasing a brand new laptop. Another happy customer who can get back to what she does best 🙂

Mark JANSEN

280 2 - Stonyfell onsite computer support : Slow ADSL and Outlook 2010 problems

DIGITAL INSITE

Adelaide Onsite Computers + Support

Mobile : 0404 110 526

Office : (08) 8387 9023

www.digitalinsite.net

Seacliff Onsite Computer Support: Outlook 2010 issues after Windows 10 update

December 11, 2017 / Mark Jansen / 0 Comments

Today I’m down at the always picturesque Seacliff beach helping out a customer who is having some issues with Outlook 2010 after a large Windows 10 update came through. The update brought in some new features but at the same time seemed to break some of the dependencies that Outlook 2010 required to run properly. As the owner of the PC didn’t have their Office 2010 installation CD handy, I had to improvise and was able to get around the problem temporarily by creating a shortcut for Outlook 2010 that made it run in safe mode. This at least allowed us to get into his email, export out his contacts and collect his email settings so I could then set him up in Mozilla Thunderbird instead.

Personally I find Thunderbird to be a much better option for managing your email at home and for professionals unless of course you absolutely have to connect to a Microsoft exchange server for your email which in that case you have no choice but to use Outlook. In all other cases though, Thunderbird is fast, easy to use, reliable and best of all… completely free.

Mark JANSEN

280 - Seacliff Onsite Computer Support: Outlook 2010 issues after Windows 10 update

DIGITAL INSITE

Adelaide Onsite Computers + Support

Mobile : 0404 110 526

Office : (08) 8387 9023

www.digitalinsite.net

Marino Computer Repairs and Support : IMAP Outlook email sync issues

November 8, 2017 / Mark Jansen / 0 Comments

A customer of mine in Marino called and said he was getting a lot of IMAP related errors coming up in Outlook when trying to access his email account. After some research and investigating I found that it was a combination of several things namely his email quota, a slow upload on his internet connection and some profile corruption in Outlook.

Once the profile corruption was resolved by creating a new profile and merging his data into the new profile, and his email quota issue was fixed by deleting a whole lot of unnecessary emails using his webmail account, his email started to flow again as it should.

Mark JANSEN