Blackwood – Digital Insite Adelaide Computers + Support

Blackwood All in One HP Computer Support

I’m down in the always green little corner of Blackwood today helping an elderly man with his 7 year old HP all in one PC. He said it was running slow and not letting him watch his favourite shows on ABC iview. After a system tuneup and some apps were removed the PC was booting up much faster and running better overall. I fixed his ABC iview problem by installing Firefox and the latest flash player plugin and he was back in business 🙂

Mark JANSEN

DIGITAL INSITE

Adelaide Onsite Computers + Support

Mobile : 0404 110 526

Office : (08) 8387 9023

www.digitalinsite.net

Bellevue Heights computer repairs and support : VOIP phone issues after NBN install

October 30, 2017 / Mark Jansen / 0 Comments

Another one of my long time customers called and said he was connected up to the NBN a few days ago and while the internet side of things was working great, his voip phone wasn’t working at all. He had called his internet provider but unfortunately they weren’t much help and left him high and dry.

I logged into his new modem and immediately noticed his VOIP settings were incorrect and were missing his voip username and password. Without these the VOIP is dead in the water so we called back the support line for his internet service and requested the correct details. Once we had his username and password and these we’re put in place in his modem everything worked great and he was back in action.

Mark JANSEN

280 13 - Bellevue Heights computer repairs and support : VOIP phone issues after NBN install

DIGITAL INSITE

Adelaide Onsite Computers + Support

Mobile : 0404 110 526

Office : (08) 8387 9023

www.digitalinsite.net

Blackwood Computer Repairs and Support : PC won’t browse the internet

October 29, 2017 / Mark Jansen / 0 Comments

I had another odd problem a customer in blackwood was experiencing where their email was sending and receiving OK but they couldn’t browse the internet using any browsers at all (Edge, Firefox, Chrome etc). Their PC could ping Google OK and their laptop connected over wireless browsed the net just fine but their PC wasn’t having any of it.

Long story short – after about half an hour of testing I nailed it down to their antivirus software. Somehow the software had gone a bit haywire (most likely as a result of the latest big Windows 10 update) and was blocking all outgoing HTTP and HTTPS traffic. A simple repair install of their antivirus software and they were back in business!

Mark JANSEN

280 11 - Blackwood Computer Repairs and Support : PC won't browse the internet

DIGITAL INSITE

Adelaide Onsite Computers + Support

Mobile : 0404 110 526

Office : (08) 8387 9023

www.digitalinsite.net

Enjoying the awesome weather in Blackwood

September 21, 2017 / Mark Jansen / 0 Comments

Seriously how good is this weather today? Awesome day to be out and about in the car enjoying some much needed Adelaide sunshine. My day started in the lush green hills of Blackwood helping a nice lady with a few issues on her laptop – namely photos being replicated two or three times by some issues that had developed between the icloud, dropbox and onedrive apps on her laptop.

Once I had sorted and some helped her set up her wireless printer to scan to multiple PC’s and laptops in her home she was good to go. Now I’m back to the workshop to finish off fixing a computer with a dying hard disk and of course enjoying this awesome day. Hope you’re all having a great day too 🙂

Mark JANSEN