A customer from Bellevue Heights contacted me with a problem on his computer accessing his email. In a nutshell, his email was no longer sending or receiving despite him being sure he had the correct password entered. I checked his settings and was able to work out that his antivirus was performing SSL scanning on his account however his email wasn’t setup for this in Thunderbird. Once I collected the correct settings from his internet service provider and input them into Thunderbird he was back in action and his emails were flowing in and out again as per normal.
Mark JANSEN
Adelaide Computers + On-site Support
Mobile : 0404 110 526
Office : (08) 8387 9023
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