Another of my business customers contacted me saying their internet had just gone down and as their business can’t run without the internet it put them in some real hot water. I was able to see them that afternoon and brought along a new ADSL 2+ modem to begin the testing and fault diagnosis. After checking their existing modem I could see that it wasn’t getting any DSL line sync at all so I proceeded to set them up on the new modem. I also checked and tested their cabling and found a few faults with the line filter / splitter and the phone lead so I replaced these also. After their PPP authentication details and the correct IP address was setup in the new modem they were back in business. Another happy customer that can get back to doing what they do best 🙂
Mark JANSEN
Adelaide Computers + On-site Support
Mobile : 0404 110 526
Office : (08) 8387 9023
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