A customer from Wattle Park was having some issues with his where it would display a black screen after login and basically wouldn’t let him do anything at all. I tried all of the usual fixes such as booting to safe mode and a system restore but wasn’t able to get the functional again. I ended up having some success after removing the Windows 10 Creators Update which ad auto installed itself a few weeks back. Once the Creators Update was removed I was able to log back in and see the desktop. Unfortunately the was horribly slow and a bit more testing showed that the hard disk was dying and was badly in need of replacement. I’ll be supplying a new hard disk and cloning his over the weekend and should have him back in action for early next week.

best regards, 

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